DELIVERY AND RETURNS

ALL ITEMS WILL BE SENT FIRST CLASS,  VIA THE ROYAL MAIL, OR BY COURIER. LARGE LETTER DELIVERIES WILL BE £2.90

ERSTWILDER AND ELIE BEAUMONT ORDERS AND OTHER SMALL PARCEL DELIVERIES, WILL BE CHARGED AT £3.90 FOR SMALL PARCEL SHIPPING.

ORDERS OVER £60 ARE FREE.

LOST/DAMAGED ORDERS.  WE WILL IF POSSIBLE REPLACE THE ITEM, IF NOT AVAILABLE A FULL REFUND WILL BE ISSUED. 

 

 

 

RETURNS

IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, SIMPLY RETURN THE ITEM OR ITEMS TO US IN THEIR ORIGINAL, UNWORN CONDITION WITHIN 14 DAYS OF RECEIPT (WITHIN 21 DAYS OF RECEIPT FOR INTERNATIONAL CUSTOMERS) . PLEASE NOTE THAT YOUR RETURN SHOULD BE RECEIVED BY US WITHIN THIS PERIOD. ONCE RECEIVED WE WILL REIMBURSE YOU.  PLEASE NOTE WE DO NOT ACCEPT RETURNS OF EARRINGS.

IF YOU SHOULD RECEIVE A FAULTY OR DAMAGED ITEM, PLEASE NOTIFY US WITHIN SEVEN DAYS. WE WILL NOT PROCESS CLAIMS FOR GOODS RECEIVED AS FAULTY AFTER THIS PERIOD OF TIME.

OUR RETURNS ADDRESS IS :-

PICCADILLY LILY
11 PARK ROAD
SHERINGTON
BUCKS
MK16 9PF

 

PLEASE NOTE THAT DUE TO MAJOR ISSUES WITH SENDING ABROAD AND SENDING EXPRESS PARCELS, I NO LONGER OFFER THESE SERVICES, MANY APOLOGIES.